Tenant Information


Welcome to the Tenant Services page, here you will find helpful information about your needs as a tenant.

If, as a tenant, you feel unsure about your rights, obligations or responsibilities under the Residential Tenancies

Rooming Accommodation 2008 Act, then please contact us by telephone or email

(should you select email we will endeavour to have an answer back on the same working day).

If you feel that you require confirmation or just wish direct access to an alternative help desk or query line, please select a relevant web site address or telephone number from the list below:

T.I.C.A @ Tenants Information Centre of Australia

R T A @ Residential Tenancies Authority.
Phone: 1300 366 311

Tenants Union of Queensland
(07) 3257 1108 or 1800 177 761

Housing Resource Service (advice for tenants)

The maximum bond that a lessor/agent can charge is equivalent to 4 weeks rent if the rent is $300 a week or less.

If the rent is more that $700 a week there is no limit on the bond that can be charged.

The maximum bond for employee housing is different; contact the RTA for information.

Rent is two weeks in advance unless arranged otherwise.


For all Maintenance please put a request in writing or by email, please go to the forms tag and download the form.